Ainsworth Inc.

At Ainsworth Inc., the name of the game is having the right people in place to serve its clients, Sales Man­ager Emile Saulnier says. “It’s a people business,” he declares. “[We have a] good, quality staff from the top to the bottom of the organization.” 

Based in Toronto, the technical services provider specializes in a broad range of work, including mechanical and electrical installations, HVAC/R service and maintenance, energy management services, solar thermal heating and data systems infrastructure. Saulnier notes that the Ainsworth family formed the company in 1933.

Today, Ainsworth Inc. employs a staff of more than 1,000 and provides services across Canada to design/build, emergency repair and maintenance projects in the industrial, commercial and institutional markets, Saulnier says. “[Our] customer base is very broad and very large,” he declares.

He notes that Ainsworth Inc.’s project portfolio includes construction projects in Tor­onto’s skyline, including the CN Tower and Rogers Centre. Although the company primarily provides repair services today, “We still [take part in] a lot of construction,” he says, adding that Ainsworth Inc. is now at work on Colechester Regional Hospital, a new hospital in Halifax, Nova Scotia.

Ainsworth Inc. adds that it is ISO 9001 certified, which reflects its guarantee of quality work. “[Our clients’] trust is built on our ability to consistently deliver value across a wide range of service solutions,” the company says.

“Our comprehensive service programs mean we can meet the complete needs of [our clients’] industrial, commercial and institutional buildings,” according to the company. “Whether [their] specific requirements in­clude service, maintenance, installations or retrofits, Ains­worth is [our clients’] single-source partner.” 

A People Place

An electrician by trade, Saulnier joined Ainsworth in 1999. He notes that he has enjoyed working alongside the company’s staff. “Quite simply, [we have] a ton of good people in the business,” he says, adding that many workers have gained 20 to 30 years in the field at Ainsworth.

He also has appreciated the company’s open-door policy, which extends “from end to end of the business,” Saulnier says. “You can walk into anyone’s office in the building. It’s a good people place.”

Although Ainsworth Inc. has felt negative effects from the economic downturn, it hasn’t been hit as hard as some, Saulnier says. “We didn’t see a huge slow up,” he says, explaining that the company’s broad customer base helped it cope.

While the manufacturing sector experienced a slump, the company’s broad base of customers kept it strong, with projects in such facilities as food plants and food stores. “It’s a big, broad market out there for us,” he says. 

Ainsworth Inc. is planning to expand and add on to the services it already provides, Saulnier says. He says Ainsworth has big plans for the future.

“Our corporate direction is to grow significantly in the next five years,” Saulnier says, noting that the company has made several acquisitions recently, including Hallmark Air Conditioning in British Columbia and Halifax Heating and Air Conditioning in Nova Scotia. “[We’re] definitely [in a] growth mode.” 

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