| Cover Story |
| Columns |
| CSM Group: Building Customers’ Trust |
| Profile | |||
| Wednesday, 16 April 2008 | |||
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Page 1 of 2 ![]() Construction managers at CSM Group work closely with clients to ensure successful projects.
"Words are a poor substitute for actions,” Galesburg, Mich.-based CSM Group declares. “The best indication of the work a company will do is the work it has already done. And the best way to promise professionalism, integrity and mutual respect to the next client is to have already shown them to the last [client].” On each project, CSM strives to do just that. According to the company, this commitment has not been lost on the community in which it operates. In fact, in 2007, the company was listed among the Michigan Business and Professional Association’s 101 Best & Brightest Companies to Work For. The firm specializes in construction management, and strives to work closely with project owners to ensure projects are completed to their specifications. “We get involved early to get [the owner], architect, engineers and contractors in the same room at the same time and on the same page,” CSM explains. At all times during the course of a project, CSM maintains a presence on the job site to ensure the work progresses successfully. “We see to it that the architect’s vision is captured, the engineering specifications are matched, the project’s budgets and deadlines are met, and [the owner’s] best interests are served,” it explains. “From the knowledge we bring to the project to the objectivity that we put on the table – that’s the beauty of construction management. Ultimately, the only interests we serve are [the client’s]. It’s why building owners trust CSM Group.” “We’re better equipped to see around corners with the foresight to unearth and avoid potential problems,” CSM explains. “To perform value-engineering to add efficiency and economies. To more accurately estimate, budget and identify and select key contractors. And to help owners present the need, vision and opportunity to clarify to their boards, committees, supporters and lenders.” Additional services included in the company’s ForeSite package are:
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